Airline Ratings Page Launches on TripAdvisor Flights

Earlier this year, TripAdvisor introduced a whole new way for you to get candid feedback on airlines with the launch of airline ratings on TripAdvisor Flights. Now, we’ve created an easy way for you to view this feedback on airlines around the world with our new airline ratings page.

The airline ratings page includes all of the feedback submitted by travelers like you for the carriers found on TripAdvisor Flights. You can access ratings on airlines across eight different aspects of the flight experience, including reasonableness of fees, baggage handling, check-in experience, in-flight amenities, in-flight service, punctuality, seat comfort, and value.

You can now access airline ratings right from the TripAdvisor Flights main page.

You can also give the page a quick browse to see what percentage of travelers recommend each airline, view each carrier’s overall rating on a scale of one to five, and add airline ratings of your own by clicking on the “Rate this airline” link.

To view the new airline ratings page, just click on the link below the flight search box on the main TripAdvisor Flights page. As always, you can also access airline ratings while conducting a flight search on TripAdvisor Flights by simply hovering over the carrier’s name in the search results or by taking a peek at the filters in the lefthand column.

What do you think? Do you have any feedback to make TripAdvisor’s airline ratings feature even better? Let us know in the comments section below.

You can view all of the airline ratings on TripAdvisor Flights all in one place.

19 Comments

  1. Code V.
    Posted June 28, 2011 at 3:24 pm | Permalink

    This seems like a basic numbers game – unless there is an option to submit and view flyer feedback on the airlines rated. Not really sure what the benefit is if there is no anecdotal support for the ratings. Or did I miss that somewhere?

    • JustinTripAdvisor
      Posted June 29, 2011 at 12:53 pm | Permalink

      Hi Code V. TripAdvisor offers airline ratings to help travelers compare their airline options across a number of aspects of the flight experience, including reasonableness of fees, baggage handling, and seat comfort. While we have no plans to launch expanded flyer feedback at this time, TripAdvisor is always exploring new features to help travelers plan the perfect trip. We appreciate your feedback.

  2. benlimisella
    Posted June 29, 2011 at 1:55 am | Permalink

    Hi there

    The link tripadvisor.com/airlineratingcreate didn’t work. it redirected itself to /flights.

    • JustinTripAdvisor
      Posted June 29, 2011 at 12:45 pm | Permalink

      Hi benlimisella. In order to post an airline rating you must be logged into TripAdvisor, so that may be the issue you are facing. You can also click through to the airline ratings page and then click the orange “Rate it now” button in the upper right.

  3. benlimisella
    Posted June 29, 2011 at 3:35 pm | Permalink

    Hi Justin

    No, I’m logged in and it’s still not showing the airline page. It’s only showing the flight search page. And no orange “rate it now” button, too.

    • JustinTripAdvisor
      Posted July 1, 2011 at 3:06 pm | Permalink

      Hi ben. I apologize for the inconvenience. Do you live in the U.S., U.K., Canada, Ireland, France, Italy, Germany, or Spain? If you live outside of these countries, you may not be able to view our flight meta-search engine at this time.

  4. Andrew Maher (@serviceplease20)
    Posted October 27, 2011 at 11:21 am | Permalink

    Hey, can I get an RSS feed to a specific airline? Or does this need API access?

    thanks
    Andrew

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